Ref: 2087

Receptionist

Full-time 37 hours per week

(Monday-Friday inclusive 9am – 5pm, may involve some evening and weekend work as the service develops)

Salary: £24,243

View profile here – Receptionist Role Profile July 2025

Closing Date: Tuesday 12^th August 2025 at Midday

Interview Date: Tuesday 19^th and Wednesday 20^th August 2025.

The role of the Receptionist is to represent Harbour as the first point of contact; providing information and directing service enquiries, and to promote positive relationships for internal and external stakeholders.

The Receptionist will provide clerical and administrative support as required.

• The post holder will be responsible for maintaining accurate records in both paper and electronic format in accordance with Harbour’s policies and procedures.
• Welcome all visitors/enquiries (both in person and via the telephone), provide an informative and knowledgeable reception service, directing their request to the most appropriate service within Harbour.
• Record and monitor visitor arrival and departure to ensure safety and security.
• Accurately record messages and distribute to relevant colleagues within Harbour via email.
• Where appropriate access and update records of clients on the client management system (HALO) in accordance with Harbour’s policies and procedures, and with consideration for the maintenance of quality standards.
• The post holder must have relevant experience in business administration.
• The post holder will be responsible for identifying opportunities to continuously improve and develop their knowledge, skills and understanding in response to changing environments.
• Knowledge and practical experience of administration provision within Drug and Alcohol Services would be advantageous.
• Other duties will need to be carried out as required.

Harbour is an equal opportunity employer and invites applications from all sectors of the community. All offers of employment will be subject to an enhanced DBS check, Occupational health clearance and satisfactory references.

Benefits of working for Harbour include the following:

28 days leave (rising to a total of 31 in year 3) plus bank holidays, 2 extra Festive days, Birthday Day off, access to the Cycle scheme and Tech scheme, workplace Pension (Employer contribution 5%), Life Insurance

In order to be considered for this post, please complete the application form below, demonstrating how you meet the criteria detailed on the role profile.

All completed application forms should be sent to thcpltd.harbourhr@nhs.net by the closing date stated above.